To manage the functionality, comfort, safety and efficiency of buildings, grounds and infrastructure in line with the NICO Group and Eris/Icon Properties Strategy and Standard Operating Procedures.


Interfaces with the Head of Property Management and plans the facilities operations under the management of the Blantyre and Lilongwe offices by:

  • Reviewing the general economic and market dynamics to formulate appropriate plans on how to tackle threats and opportunities.
  • Reviewing the changes in the relevant legal framework governing/regulating building, safety and similar operations and ensures the Facilities Team adheres to these.
  • Identifying and projecting the pro-active and re-active maintenance requirements for building operations. Develop and implement Asset Management Plan
  • Identifying and planning for the dilapidation inspections of all buildings under management.
  • Preparing resource requirements for the daily management of the facilities under management and submitting to the Head of Property
  • Management for inclusion into the Annual Operating Plan.
  • Discussing and agreeing the Annual Operating Plan from the Head of Property Management and devolving the plan into quarterly and monthly phases.


  • Co-ordinates the annual budgeting process, expenditure and forecasts with the Property Management Team and relevant Finance Managers.
  • Updates and monitors expense and departmental budgets versus performance.


  • Interfaces with the Property Manager and develops an action plan to address the pro-active and re-active maintenance, building refurbishments projects and dilapidation of buildings for final approval of the Head of Property Management.
  • Coordinates and ensures that due diligence for all proposed contractors and service providers is carried out.
  • Contracts for service providers on an annual basis and arranges for sign off by the relevant Eris Manager.
  • Property Maintenance and Services Management
  • Carries out, through the Services Officer, pro-active and re-active quality control maintenance on all buildings as per action plan.
  • Identifies and coordinates with Tenants, the fittings and/or maintenance required for the buildings and ensures that these are addressed through the quality control maintenance
  • Arranges audit ‘soft services’ by external service providers and supervises the quality of the service delivery.
  • Represent the Client on all monthly Project meetings relating to refurbishment of the buildings and ensures that health and safety compliance standards are adhered by the contractors
  • Reports all liability and property incidents to Head of Property Management
  • Reviews the monthly entry and exit inspection reports from the Services Officers and takes appropriate action.
  • Prepares monthly and quarterly reports and submits to the Head of Property Management for approval and onward transmission to the clients


  • First-Degree in-Built Environment Studies or equivalent

Job Related Experience Required Time Span
– 4 to 6 years Experience

– Ability to manage and develop staff
– Clear verbal and written communication and ability to prepare accurate reports
– Ability to plan and organise in line with job requirements
– Ability to analyse and solve work related problems to achieve the correct outcomes
– Ability to interact, negotiate (where applicable) and achieve targets

– Board/Professional Membership Required
– Surveyor’s Institute of Malawi (SIM)
– Board of Architects and Quantity Surveyors of Malawi (BOAQS)
– Royal Institute of Chartered Surveyors (RICS)

If you meet the above requirements, submit your applications by email to: recruitment@eris.co.mw before Friday 23rd February 2024.

All applications must include a covering letter and a CV not longer than two pages.

The HR Business Partner
ERIS Properties (Mw) Ltd
Box 468
Only short-listed candidates will be acknowledged.