Overview

Background and Project Description 
The MOMENTUM Tiyeni Project is U.S. Agency for International Development (USAID) funded, five-year project designed to strengthen health systems and quality service delivery in maternal, newborn, child health (MNCH), and family planning and reproductive health (FP/RH). The project is being implemented by Palladium and its consortium partners, namely Save the Children, Pakachere, Evangelical Association of Malawi, Parent and Child Health Initiative, and Family Planning Association of Malawi.

The project is working with the Ministry of Health (MOH) departments at national level, District Health Management Teams (DHMTs) as well as implementing partners to build capacity of public and private institutions, local organizations, and providers to improve and sustain access to and use of evidence-based, quality health services focusing on MNCH, FP/RH, malaria in pregnancy (MIP), nutrition, water, sanitation, and hygiene (WASH), COVID and cholera.

The goal of MOMENTUM Tiyeni is to reduce maternal, child, and neonatal mortality by employing a multisectoral approach to scale up and increase access to quality health services in seven districts of Malawi, with an intentional focus on youth and civil engagement. The project builds on the strong global MOMENTUM learning and adaptation theory of change to achieve the intended results. As part of its technical support for improving data quality and availability for timely decision making, MOMENTUM Tiyeni is working with MOH’s Quality management and digital health departments to develop tools for use at national and facility levels to capture data and monitor progress on the implementation of the MNCH QoC approaches.

Overview of the Developer’s Scope of Work  
MOMENTUM Tiyeni is supporting the development of a national and facility based MNCH QoC dashboard to monitor progress on the implementation of the MNCH QoC stepwise approach. The project is providing technical support to the Quality Management Division (QMD) and the Digital Health Division (DHD) to develop an electronic QI assessment tool in line with the MOH National Digital Health Strategy, 2020-2025. With guidance from the DHD, an appropriate platform will be identified to house the QI assessment tool, as well as an independent platform to visualize the data generated from the assessment tool and other relevant systems. The system will collect, collate, and show real time data for the following standardized assessments:
Baseline assessments facilitated by QMD zone satellite managers.
Quarterly internal assessments by facility Quality Improvement Support Teams/ Work Improvement Teams.
External recognition assessments facilitated by national MOH external assessors.

In addition to the assessment tool for QoC, the project is also supporting assessment for other technical areas, which might also require digitalization of the existing tools. MOMENTUM-Tiyeni intends to engage an independent short-term (6 months) consultant to support the development of the assessment tool and development of dashboard.

1. Consultant’s Roles and responsibilities 

A selected independent consultant will spearhead development of the QoC assessment tool and dashboard, which will include design, development, testing and documentation and sharing of the progress with the MOMENTUM Team and MoH. The platform will effectively collect, collate, and display near real-time data for standard-based baseline assessments, quarterly internal assessments, and external recognition assessments.

Under the supervision of the Director of Monitoring, Evaluation, and Informatics (MEL), the contractor will be responsible for the following activities:

  • Collaborate with the QMD/DHD and MOMENTUM-Tiyeni Digital Health and Quality Improvement/ Quality Assurance Technical Advisors to design the QoC assessment tool and dashboard platform.
  • Develop the QoC Assessment tools, including decision support components and its visualizations for review by QMD and MOMENTUM-Tiyeni Technical Advisors
  • Provide technical support in setting up and executing module-based testing campaigns for the developed assessment sections.
  • Mentor subject matter experts to develop scenario-based test cases and assist with their completion.  Oversee User Acceptance Testing to implement these test plans and ensure documentation of the findings.
  • Develop user-friendly guides for end-users to facilitate smooth operation and understanding of the digitalized assessment tool.
  • Present the digital QoC Assessment tool and corresponding visualization MVPs for validation to QMD and technical experts.
  • Extend support as requested in the digitization process of assessment tools for additional technical areas within the project, responding to the evolving needs of MOMENTUM Tiyeni.
  • Prepare thorough and comprehensive documentation of the entire development process, including but not limited to system configurations like metadata import files, testing methodologies including test results and failures, and any troubleshooting insights.
  • Submit detailed monthly progress reports to MOMENTUM-Tiyeni

2. DURATION OF THE CONTRACT 
The contract is expected to be on a part-time basis, a total of 11 working days covering a period of 6 months. Contractual/professional fees will be paid upon submission of deliverables, and approval of the same by the MOMENTUM Tiyeni Project. The successful candidate will work with MOMENTUM to prepare detailed expected deliverables and payment schedules over the consultancy period.

3. QUALIFICATION and KEY COMPETENCIES

  • Computer science education or comparable education and experience in database management and software development.
  • Considerable professional experience in implementing DHIS2 aggregate and Tracker at the national and subnational levels.
  • Strong understanding of the public health ecosystem in Malawi at the national and subnational levels.
  • Experience working on digital health solutions.
  • Knowledge of project management principles and ability to work with multi-disciplinary teams.
  • Demonstrated experience writing technical documentation for information systems in English.
  • Experience creating training curriculums and instructional materials, and delivering interactive and hands-on, scenario-based training for end users.
  • Demonstrated oral and written communication skills in English, and the ability to develop and deliver technical presentations.
  • Excellent interpersonal, teamwork and networking skills
  • Demonstrated leading and facilitating meetings, training, and testing sessions.
  • Ability to drive a group process forward, making decisions and defining priorities, even in the absence of full consensus.
  • Strong analytical and problem-solving skills
  • Ability to work in a complex environment with multiple tasks and short deadlines.

4. How to apply:   

Please submit a CV and a cover letter highlighting how your background makes you a suitable candidate for this position. Please also include.

  • consultancy fees charges
  • the number of hours and days of the week available during business hours.
    two references for the similar work in digital health solutions

All applicants must reside in Malawi and have legal authorization to work in Malawi at the time of application.

Company Overview:

About Palladium – Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value.  We work with governments, businesses, and investors to solve the world’s most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people’s lives.

Equity, Diversity & Inclusion – Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.

Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.