About One Acre Fund
Founded in 2006, One Acre Fund supplies smallholder farmers in ten countries with the agricultural services they need to make their farms more productive. We provide quality farm supplies, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. We measure our success by our ability to make farmers more prosperous: On average, the farmers we serve earn 40 percent more profits on the land they enroll with One Acre Fund.

Founded in 2016, the Malawi program provides 56,000 farmers with quality farm supplies and training. We operate in two distinct regions of Malawi, the densely-populated Southern region focused on staple crops and the breadbasket Central region with its rich legume and cash crop farming history. To learn more about our work, look at our Malawi  program blog.

About the Role
This job will involve working with the MHQ CRO team to manage the new Lilongwe office due to expansion. The CRO officer will report to the Corporate Operations Coordinator, providing management of the Lilongwe CRO team and facilities.


  • Health Safety and Security (HSS) system support
    • WASH and Sanitation Implementation
    • First Aid Kit tracking/updating and training
    • Implement assigned HSS protocol
    • Support in security services for the Central region office
  • Central region Oversight and Property management
    • Vendor relationship management
    • Support in rolling out standard office processes and communication
    • Support in accomplishing department goals
    • Payment/PRO Requests for Office Services
    • Carry out Staff Satisfaction Surveys.
    • Support and implement corporate operations services as requested by departments
    • Make reports
    • Carry out maintenance at OAF properties
    • Process rental payments and lease tracking
    • Relationship management with landlords
    • Implement Office/Visitors protocol
  • Management ResponsibilitiesPeople Management/Mentorship
    • Manage one two CRO assistants and 1 driver
    • Implement check ins and write Performance Development Reviews for direct reports
  • Celebrations, Event/Shared Purpose Support
  • Provide support in making reservations and meal orders
  • Organize offsite meetings, logistics and processing payments
  • Social Fund Support
  • Update departments of changes in prices of meals, accommodation and other relevant services

Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • 2+ years of experience in administration, office and people services management.
  • Bachelor’s Degree in Business administration, Operations, Humanities, Secretarial or it’s equivalent
  • Transport experience
  • Experienced in Excel (can perform complex functions), word, and Microsoft packages
  • Language requirement: English and Chichewa

Preferred Start Date
As soon as possible

Job Location
Lilongwe, Malawi

Health insurance, paid time off

This role is only open to citizens or permanent residents of Malawi

Application Deadline
18 April 2024

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.