Robray Limited
Position: Sales Assistant (2 posts)
About Robray Limited
Robray Limited is the leading manufacturer of high-quality mattresses and foam-related products in Malawi. Established in 1968, the company operates from Mpingwe in Limbe (Blantyre) and is committed to excellent customer service and durable products.
Job Overview
The Sales Assistant will work professionally within the Sales & Marketing department, supporting sales operations, customer interactions, and market activities in alignment with company goals.
The Role
Support in-house and field sales functions while engaging customers, managing stock, and contributing to market expansion.
Key Responsibilities
In-House Responsibilities
• Warmly welcome customers and assist with questions about products and services.
• Assist customers with product selection and manage POS transactions.
• Maintain stock levels and ensure clean, visually appealing product displays.
Field Responsibilities
• Conduct market research and submit competitor analysis.
• Visit markets regularly and maintain strong customer relationships.
• Address customer concerns with patience and professionalism to boost customer satisfaction.
• Promote products effectively to expand the customer base.
Other Duties
• Compile daily, weekly, and monthly market visit reports.
• Maintain confidentiality on all company matters.
• Work with corporate clients and introduce staff purchase schemes.
• Adhere strictly to company Standard Operating Procedures (SOPs).
• Carry out additional duties as assigned.
Qualifications and Skills
• Diploma in Sales & Marketing or related field from a recognized institution.
• Minimum 2 years of proven sales experience in a busy environment.
• Strong written and verbal communication skills.
• Excellent customer service and organizational abilities.
• Basic math skills for cash handling and POS operations.
• Team player, proactive, and well-organized.
Position: Sales Executive (1 post)
About Robray Limited
A long-established manufacturer in the foam industry, Robray Limited is seeking a dynamic Sales Executive to strengthen its Sales & Marketing team.
Job Overview
The Sales Executive will manage customer relationships, coordinate sales documentation, achieve sales targets, and support strategic growth initiatives.
The Role
Engage clients, collaborate with internal teams, and drive sales while ensuring exceptional customer experience.
Key Responsibilities
• Maintain and nurture client relationships through consistent communication.
• Address customer inquiries, including walk-ins and digital communication.
• Confirm stock availability with the warehouse before responding to customers.
• Manage sales documentation, ensuring proper handover of sales orders, delivery notes, and invoices.
• Provide dispatch updates to customers.
• Conduct product presentations and demonstrations.
• Meet or exceed sales targets.
• Generate leads to expand the customer base.
• Analyze sales trends and compile performance reports.
• Adhere to company SOPs.
• Perform additional duties as assigned.
Qualifications and Skills
• Diploma or higher in Sales & Marketing, Business Management, or related field.
• Minimum 3 years’ experience in a competitive sales environment.
• Strong communication and customer service abilities.
• Good problem-solving and time-management skills.
• Adaptability and strong teamwork skills.
• Proactive disposition.
Position: Graphic Designer / Digital Marketing Specialist
About Robray Limited
Robray Limited seeks a creative professional to support its branding and digital marketing needs in alignment with sales objectives.
Job Overview
The role involves designing visual content, managing digital campaigns, analyzing data, and supporting the company’s marketing strategies.
The Role
Design marketing materials, manage digital platforms, and collaborate with teams to enhance brand presence and performance.
Key Responsibilities
• Develop high-quality visual concepts, graphics, and layouts.
• Design brochures, magazines, corporate reports, and promotional materials.
• Meet with clients to understand and translate their needs into effective designs.
• Revise designs based on feedback and maintain visual consistency.
• Manage digital marketing designs and campaigns across various platforms.
• Handle social media platforms and ensure timely responses to customer inquiries.
• Conduct market research and analyze competitor trends.
• Collect data, analyze campaign results, and prepare performance reports.
• Collaborate with internal teams to align strategies with business objectives.
• Adhere to company SOPs.
• Carry out additional administrative duties as required.
Qualifications and Skills
• Bachelor’s degree in Graphic Design or related field.
• Minimum 3 years’ experience in graphic design, preferably in a busy marketing environment.
• Proficiency in design software such as Adobe Photoshop.
• Strong creativity and communication skills.
• Good data analysis skills.
• Proactive and innovative mindset.
How to Apply
Interested candidates below 35 years of age should submit the following:
• Application letter
• Copies of certificates
• References
• Detailed Curriculum Vitae with at least three (3) traceable referees
Address Applications To:
The Human Resource Manager
Robray Limited
P.O. Box 5048
Limbe
Closing Date: Monday, 16th December 2025
To apply for this job please visit jobsearchmalawi.com.