Multiple Positions – Universal Industries Limited

UNIVERSAL INDUSTRIES LIMITED

JOIN OUR TEAM – EXCITING CAREER OPPORTUNITIES IN THE FMCG INDUSTRY

Are you ready to take the next step in your sales career with a dynamic company at the forefront of FMCG manufacturing and distribution in Malawi? Universal Industries Limited (UIL) is looking for qualified, experienced, and motivated professionals to join our growing team in the following roles:

About the Company:

Universal Industries Limited is one of Malawi’s leading manufacturers and distributors of high-quality confectioneries, snacks, and bottled beverages. With a strong commitment to excellence and innovation, UIL continues to grow its presence in both local and regional markets. UIL is an equal opportunity employer. Only shortlisted candidates will be contacted.

1. National Sales Head(1 Positionin Blantyre/Lilongwe)

Department: Sales & Marketing

Key Responsibilities:

• Develop and Execute Sales Strategies: Formulate national sales plans, including market penetration strategies, pricing models, and promotional campaigns to achieve revenue targets and expand market share in Malawi’s diverse regions.
• Lead and Manage Sales Team: Recruit, train, mentor, and supervise a team of regional sales managers, representatives, and support staff; set performance goals, conduct evaluations, and foster a high-performance culture.
• Achieve Sales Targets: Monitor and ensure the attainment of annual, quarterly, and monthly sales quotas; analyze sales data to identify trends, forecast demand, and adjust tactics accordingly.
• Build and Maintain Client Relationships: Cultivate strong partnerships with key clients, distributors, retailers, and stakeholders; negotiate contracts, handle major accounts, and resolve escalated customer issues to ensure satisfaction and loyalty.
• Market Analysis and Intelligence: Conduct research on market trends, competitor activities, and consumer behavior in Malawi; use insights to recommend product improvements, new opportunities, or adjustments to sales approaches.
• Budget Management: Prepare and manage the sales department budget, including expenses for travel, marketing materials, and incentives; optimize resource allocation for maximum ROI.
• Reporting and Compliance: Generate regular reports on sales performance, pipeline status, and KPIs for senior management; ensure all sales activities comply with local regulations, company policies, and ethical standards.
• Cross-Functional Collaboration: Work closely with marketing, production, finance, and logistics teams to align sales efforts with supply chain capabilities and overall business goals.
• Innovation and Process Improvement: Identify opportunities for sales process enhancements, such as adopting digital tools for CRM or e-commerce integration, to improve efficiency in Malawi’s evolving business landscape.
• Risk Management: Anticipate and mitigate sales-related risks, including economic fluctuations, supply disruptions, or competitive threats specific to the Malawian market.

Qualifications & Requirements:

• MBA / Degree in Sales & Marketing, Business Administration, or a related field (minimum of diploma level required).
• 10 to 15 years of proven experience in FMCG sales, preferably in confectionery, snack, or beverage industries.
• Strong communication, negotiation, and interpersonal skills.
• Valid driver’s license and willingness to travel extensively within assigned territory.
• Ability to work under pressure and deliver results in a fast-paced environment.

2. Regional Sales Manager (1 position- Lilongwe Region)

Department: Sales & Marketing

Key Responsibilities:

• Develop and Implement Regional Sales Plans: Create and execute sales strategies specific to Lilongwe, targeting key sectors (e.g., retail, wholesale, or institutional clients) to meet revenue and growth objectives.
• Lead and Supervise Sales Team: Manage, train, and motivate a team of 10 sales representatives; set individual and team targets, monitor performance, and provide coaching to enhance productivity and skills.
• Achieve Sales Targets: Ensure the team meets or exceeds monthly, quarterly, and annual sales quotas for the Lilongwe region; track KPIs and adjust tactics to address market challenges or opportunities.
• Client Relationship Management: Build and maintain strong relationships with key clients, distributors, and local businesses in Lilongwe; negotiate deals, manage contracts, and address customer concerns promptly.
• Market Intelligence and Analysis: Monitor local market trends, competitor activities, and customer preferences in Lilongwe; provide insights to the National Sales Head to refine product offerings or strategies.
• Budget and Resource Management: Oversee the regional sales budget, including expenses for promotions, travel, and incentives for the team; ensure efficient use of resources to maximize profitability.
• Performance Reporting: Prepare and submit regular reports on sales performance, pipeline status, and market feedback to senior management; ensure accurate data tracking using CRM tools or other systems.
• Collaboration with Other Departments: Work with marketing, logistics, and production teams to ensure product availability, effective promotions, and alignment with company goals in the Lilongwe market.
• Compliance and Ethical Standards: Ensure all sales activities adhere to company policies, local regulations, and ethical practices; promote a culture of integrity within the team, and ensure adherence to the company’s credit policies.
• Team Development and Motivation: Conduct regular team meetings, training sessions, and performance reviews; implement incentive programs to maintain high morale and drive results among the 15 sales representatives.

Qualifications & Requirements:

• Diploma or Degree in Sales & Marketing, Business Administration, or a related field (minimum of diploma level required).
• 5 to 10 years of proven experience in FMCG sales, preferably in confectionery, snack, or beverage industries.
• Strong communication, negotiation, and interpersonal skills.
• Valid driver’s license and willingness to travel extensively within assigned territory.
• Ability to work under pressure and deliver results in a fast-paced environment.

3. Sales Representative (50 Positions across Malawi)

Department: Sales & Marketing

Key Responsibilities:

• Drive sales growth within assigned territories to meet or exceed monthly and annual targets.
• Promote UIL’s full product range to retailers, wholesalers, and institutional clients.
• Identify new business opportunities and expand the customer base.
• Build and maintain strong customer relationships to ensure long-term business partnerships.
• Monitor competitor activities, market trends, and customer feedback, and provide timely reports to management.
• Ensure accurate and timely submission of sales reports and market intelligence.
• Collect payments and ensure adherence to the company’s credit policies.

Qualifications & Requirements:

• Diploma or Degree in Sales & Marketing, Business Administration, or a related field (minimum of diploma level required).
• 3 to 5 years of proven experience in FMCG sales, preferably in confectionery, snack, or beverage industries.
• Strong communication, negotiation, and interpersonal skills.
• Valid driver’s license and willingness to travel extensively within assigned territory.
• Ability to work under pressure and deliver results in a fast-paced environment.

Application Instructions:

If you’re interested, please submit your detailed CV, cover letter, and copies of relevant certificates (as one document) to recruitment@capsmw.com by 25th August, 2025. Please clearly indicate the position you are applying for in the subject line of your email.

Those wishing to apply for other positions are also welcome to do so by sending their applications to the same email address clearly indicating the position they are applying for in the subject line of the email.