Operations Manager

SIMAMA GENERAL DEALERS
VACANCY

Job Title:
Operations Manager

Location:
Lilongwe

Employment Type:
Full-Time

Reports To:
Director of Operations

About the Role:
We are seeking a highly experienced and results-driven Operations Manager to lead and oversee the Workshop Department. This role is pivotal in ensuring the efficient, safe, and cost-effective management of all workshop operations, including maintenance, repairs, compliance, staff supervision, and continuous improvement.

The ideal candidate will possess a strong background in heavy-duty vehicle maintenance, proven leadership capabilities, and a strategic mindset focused on operational excellence.

Key Responsibilities:

• Oversee the day-to-day operations of the truck workshop, ensuring all maintenance and repair work is completed efficiently and to a high standard.

• Lead, supervise, and mentor workshop personnel, including mechanics, technicians, and support staff.

• Develop and implement operational policies, procedures, and best practices to improve productivity and service quality.

• Ensure compliance with safety, regulatory, and environmental standards, including vehicle inspections and certifications.

• Manage budgeting, cost control, and procurement of workshop tools, parts, and equipment.

• Monitor and report on key performance indicators (KPIs), ensuring targets are met or exceeded.

• Liaise with other departments (logistics and procurement, etc.) to ensure seamless operations.

• Identify opportunities for process improvement.

• Implement continuous improvement initiatives.

• Ensure timely documentation and maintenance of accurate service and repair records.

• Stay updated on industry trends, technologies, and compliance regulations relevant to truck maintenance.

Qualifications and Experience:

• Bachelor’s degree in Mechanical Engineering, Logistics, Business Management, or a related field.

• Minimum of 5–7 years of experience in workshop operations, with at least 3 years in a managerial or supervisory role.

• Strong technical knowledge of heavy-duty trucks and commercial vehicle maintenance.

• Demonstrated experience in managing teams and leading high-performing workshop environments.

• Excellent organizational, problem-solving, and communication skills.

• Proficient in workshop management software and Microsoft Office Suite.

• Familiarity with relevant health, safety, and environmental regulations.

What We Offer:

• Competitive salary and performance-based incentives

• Opportunity to lead a dynamic and skilled team

• Supportive and professional work environment

• Career growth and development opportunities

• Comprehensive benefits package

How to Apply:
Interested candidates are invited to submit a detailed CV and cover letter to aaron@simamatpt.com
Cc: tendai@simamatpt.com with the subject line: “Operations Manager“ by 15th September 2025.

Simama General Dealers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.