INTRODUCTION

Yathu-Yathu Data is a cooperative-based and community-focused initiative aimed at empowering citizens to champion broadband networks in unserved and underserved parts of Malawi. The cooperative is seeking qualified and suitable persons to be recruited in different portfolios under the Yathu-Yathu National Broadband Cooperative as follows:

Sales Representatives (10 Positions)

Duties & Responsibilities

• Prospect for new business opportunities through internet research, social media, and lead generation databases.
• Understand customer needs and requirements to offer solutions and support that meet or exceed expectations.

• Build and maintain strong, long-lasting customer relationships by partnering with them and understanding their unique sales goals.
• Stay up-to-date on industry trends and developments to best serve customers and identify new sales opportunities.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze territory/market potential, track sales, and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.
• Perform cost-benefit analyses of existing and potential customers.
  Negotiate contracts and close agreements to maximize profits.

Required Skills and Qualifications

• Proven experience as an internet sales representative or similar role.
• Excellent communication, negotiation, and presentation skills.
• Strong time-management and organizational skills.
• Ability to work independently and team to meet deadlines.
• Proficient in Microsoft Office, with aptitude to learn new software and systems.
• Driving license with at least two years’ experience.

Preferred Skills and Qualifications

• Diploma in business management, marketing, or in business administration.
• 2+ years’ experience in customer service or a call centre environment.
• Experience with CRM software.
• Familiarity with social media platforms.
• Those with driving licence shall have an added advantage.

METHOD OF APPLICATION

1. Applicants should indicate their current district of residence, as interviews will be done in three regions.

2. Application letters to be sent to:
The Chairperson
Yathu Yathu National Broadband Cooperative
7 Malambe Ring Road
City Centre
P.O. Box 30214, Lilongwe
207240
Malawi
Email: jobs@yathuyathu.mw

3. Deadline for submission of application letters is 2nd March 2024.

Only short-listed candidates will be acknowledged.